Catalyst Advisors & Consultants SMS Privacy Policy

Effective Date: Monday, June 16, 2025

At Catalyst Advisors & Consultants, we respect your privacy and are committed to transparency in our SMS communications with you. We never share or sell user's personal info to third parties for any purpose.

Information We Collect

When you opt in to receive SMS messages from us, we collect and store:

  • Your mobile phone number

  • Your name or business name (when provided)

  • Your express consent to receive messages

  • Content of messages you send to us in response to our communications

  • Delivery confirmations and engagement data (such as whether messages were delivered or read)

How We Use Your Information

We use your SMS information exclusively to:

  • Send business-related updates, appointment reminders, and service information

  • Respond to your questions and requests

  • Provide customer support and assistance

  • Improve our communication services and customer experience

We will not use your SMS information for any purpose other than those listed above without your separate consent.

Your Rights and Choices

Consent: By providing your mobile number and confirming your opt-in, you expressly consent to receive SMS messages from Catalyst Advisors & Consultants. This consent is not required as a condition of purchasing our services.

Message Frequency: Message frequency varies based on your service needs and requests. You may receive up to [specify number] messages per month, though actual frequency may be higher or lower.

Charges: Standard message and data rates may apply as determined by your mobile carrier. We are not responsible for carrier charges.

Opt-Out: You have the right to stop receiving SMS messages at any time by:

  • Replying STOP to any message from us

  • Emailing us at james@catalyst-nc.com with your opt-out request

  • Calling us at (919) 446-1669

Help: Reply HELP to any message for assistance, or contact us using the information below.

Once you opt out, you will receive a final confirmation message, after which no further messages will be sent unless you opt in again.

Data Protection and Sharing

Security: We implement appropriate technical and organizational measures to protect your SMS data against unauthorized access, alteration, disclosure, or destruction.

Third-Party Sharing: We do not sell, rent, lease, or otherwise share your SMS information with third parties for their marketing purposes. We may share your information only:

  • With service providers who assist us in delivering SMS services (under strict confidentiality agreements)

  • When required by law or to protect our legal rights

  • With your explicit consent

Retention: We retain your SMS data only as long as necessary to provide our services or as required by law.

Compliance

This policy complies with applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA) and relevant FCC regulations. We only send messages to individuals who have provided express written consent.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. When we do, we will:

  • Post the updated policy on our website at catalyst-nc.com

  • Update the "Effective Date" at the top of this policy

  • Notify you of material changes via SMS or other direct communication methods

Your continued participation in our SMS program after changes are made constitutes acceptance of the updated policy.

Questions and Contact Information

If you have questions, concerns, or complaints about this SMS Privacy Policy or our practices, please contact us:

Catalyst Advisors & Consultants
Website: catalyst-nc.com
Email: james@catalyst-nc.com
Phone: (919) 446-1669

This SMS Privacy Policy was last updated on Monday, June 16, 2025.